Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping to Spain We offer the following shipping options for orders within Spain:
- Económico — €4.99 | Estimated delivery: 3–4 business days
- Estándar — €8.00 | Estimated delivery: 3–4 business days
- Exprés — €12.99 | Estimated delivery: 1–3 business days
- Free shipping on orders over €60
Shipping to Other EU Countries We ship to all EU member states. Shipping rates are calculated at checkout based on your location and order weight via our carrier partners (USPS and DHL Express). Estimated delivery times for EU destinations are typically 3–7 business days.
Free Shipping Orders over €60 / $60 qualify for free shipping to eligible destinations.
Customs & Import Duties As Purradise ships within the EU, no customs duties apply for EU customers. VAT is included in the displayed price at checkout.
Right of Withdrawal (EU Customers) Under the EU Consumer Rights Directive, you have the right to cancel your order within 14 days of receiving it, without giving any reason. Please refer to our Refund Policy for full details on how to exercise this right.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate with the carrier on your behalf.